Founded in 2020, AmeriPol started as a shared service center supporting transportation companies based in St. Louis, United States. Our mission is simple: to make operations more efficient, resilient, and cost-effective by leveraging the skills of Poland’s talented professionals. Since then, we’ve grown rapidly - quadrupling our team, opening our operational headquarters in Rzeszów, and launching a new office in Bosnia and Herzegovina. Today, we provide a wide range of services across trucking and logistics, freight brokerage, factoring, technology, insurance management, and e-commerce, helping businesses work smarter, reduce costs, and achieve long-term results.

• You’ll work closely with Dispatch, Operations, and Customer Service, helping maintain service reliability and smooth execution of daily freight operations.
• Track scheduled pickups from dispatch until pickup confirmation
• Contact drivers and carrier dispatchers to confirm pickup status and ETA
• Verify pickup times, locations, and load details
• Update TMS and tracking tools with accurate, real-time information
• Identify delays, missed pickups, or operational issues and escalate them immediately
• Communicate pickup status clearly to internal teams
• Maintain accurate records and documentation in the TMS
• Follow internal procedures to ensure consistent service quality
• Support the operations team with additional tracking or administrative tasks when needed

• Experience and good understanding of logistics, transportation, or freight brokerage operations
• Very good written and verbal communication skills in English (B2+/C1)
• Strong communication skills and confidence in phone contact with drivers and dispatchers
• Ability to manage multiple tasks and work in a fast-paced environment
• High attention to detail and strong organizational skills
• Experience with TMS systems, tracking tools, or spreadsheets is an advantage
• Calm, professional, and problem-solving mindset

• Stable cooperation – employment contract or B2B
• Salary negotiable, depending on your experience
• Opportunity to develop your skills in an international environment of a fast-growing US logistics company
• Key role in shaping customer experience from day one with real impact on service quality and operational success
• Collaborative and inclusive workplace culture that values initiative and contribution
• Work in a modern office in Rzeszów, located in a well-connected area
• Benefits package: Multisport, MyBenefit cafeteria program, life insurance, employee referral bonus, and Social Benefits Fund

Curriculum vitae