K&K Selekt Human Resources Consulting - www.kkselekt.com Since 2000, we are the leading agency of human resources consulting in Poland and abroad. We specialize in the recruitment of engineers, managers and specialists for production and service companies and new investments - "greenfield" and "brownfield" projects. For our client, a leading international consulting company, we are looking for the Candidates for the position of: Customer Service Advisor with French

• Handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer,
• Analyze and resolve most common enquiries using step-by-step solutions provided to you
• Deliver high quality standard service to customers,
• Cooperate with IT specialist team to deal with more complex issues

• Fluent knowledge of French,
• Communicative English,
• Pro client attitude and communication skills,
• Basic experience in Windows 7 and MS Office,
• Customer service experience (is an asset but is not necessary),
• Team player, problem solving attitude and efficient task management skills,

• Development in expert or leader competencies,
• Broad training offer with possible co-funding,
• Introduction plan for new employees and Buddy Initiative,
• A wide range of instructor-led and e-learning trainings,
• Co-financing for post-graduate studies and courses,
• Great working atmosphere,
• Contract of employment for an indefinite period,
• Bonuses, including those for new employees recommendation,
• Additional life insurance,
• Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)

Curriculum vitae