We are seeking to employ a self-motivated dynamic engineer who will be responsible for installation and servicing machines throughout Poland, the person we are seeking should have good communication skills and be friendly and be able to assist customers with technical queries and liaise with suppliers on technical matters. LOCATION: South Eastern Poland: Ruda Mała, Głogów Małopolski – office. Will be expected to travel outside of this region.

• Offer diagnostic support for products, by performing customer service visits as required on both warranty and non-warranty products. Identify and resolve customer problems and issues through remote means as well, via video conference, email etc
• Installation, trouble shooting and repair of mechanical, electrical, electronic, hydraulic and pneumatic systems of machines.
• Demonstrate and instruct techniques, methods and procedures machines and tool equipment.
• Handle, communicate and coordinate with customers upgrades to machines & equipment; coordinate engineering requirements such as special options or updates where service is required.
• Communicate and coordinate service activities with customers until all quality issues are resolved.
• Support other field service staff by freely sharing knowledge and information and coordinate activities with departments as needed.

• • Knowledge of machine design and operation, mechanical/electrical repair practices.
• Troubleshooting and problem-solving skills on machine and machine controls. Ability to read parts manuals, electrical and mechanical schematics, assembly instructions and troubleshooting guides.
• Familiarity with operating and setting up CNC or/and Cold Froming equipment will be an advantage.
• Fluent in Polish
• English in speech and writing at an advanced level

• Employment contract
• Competitive salary
• International environment
• Necessary work tools

Curriculum vitae