Customer Service and Subcontract Manager (M/F)
EME Aero/Lufthansa Technik
Rzeszów, Podkarpackie

praca 14 marca, 16:57

Opis stanowiska

Assuming responsibility for the operational fulfillment of customer contracts: Planning, coordinating, ordering and tracking subcontracted engine MRO events. Managing relationships to both customer and suppliers.

Obowiązki osoby zatrudnionej

  • Managing subcontracting of engine MRO events, including slot allocation, processing and monitoring of maintenance orders (order creation, release, clarification and approval). Ensuring contractual compliance related to customer and supplier
  • Coordinating the related costs, logistics and lead times with the subcontractor and with the respective key account management
  • Defining and implementing the maintenance scope according to the customer’s work scope / LHT engineering and considering contractual specifics. Providing technical instructions of complementary work within own competences and given entitlements
  • Acting as key contact person towards the customer and subcontractor, ensuring operational fulfillment and enhancing customer satisfaction and supplier relationship
  • Tracking all relevant KPIs and investigating all technical and commercial issues during an engine shop visit. Initiating, authorizing and ensuring appropriate countermeasures
  • Verifying supplier invoice and managing claims/disputes
  • Ensuring timely provision of shop-out documentation to customer and maintaining related systems and documents
  • Ensuring budgeted / calculated results on event level are in accordance with the respective business plan

Wymagania

  • Degree in a (industrial) engineering discipline from a university or technical college; or in individual cases proven equal qualification
  • Evidence of good business expertise and an in-depth technical understanding
  • Advanced English skills
  • Good command of the applied IT-systems (especially SAP and MS Office)
  • Distinctive experience in customer and supplier relationships
  • Good knowledge of aviation law
  • Good project management skills and methods and techniques

Oferujemy

  • Employment starts with 1 year training period in Germany

Rodzaj oferty

praca

Wymiar

pełny etat

Forma zatrudnienia

umowa o pracę

Dla kogo

absolwent

Wykształcenie

  • finanse i rachunkowość
  • inżynieria materiałowa
  • logistyka
  • lotnictwo i kosmonautyka
  • towaroznawstwo
  • transport
  • zarządzanie
  • zarządzanie i inżynieria produkcji
  • zarządzanie i marketing

Języki

  • angielski (zaawansowany)

Wymagane dokumenty

Curriculum vitae

Sposób aplikacji

WIDOCZNE PO ZALOGOWANIU